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Add a Comment

This article explains how to add comments to tasks in the roommaster Web housekeeping module for communication between housekeeping managers and housekeepers.

Overview​

Comments provide an essential communication tool for housekeeping managers to communicate with housekeepers about specific tasks. Comments are attached directly to the task and serve as a way to provide instructions, feedback, or additional information that housekeepers need to complete their work effectively.

Adding a Comment to a Task​

Access Task Details​

  1. Navigate to Room List - Go to the room list view
  2. Click on Room - Click on the room that has the task you want to add a comment to
  3. Open Room Details - The room side panel will open the housekeeping tab showing task information

Add Comment Process​

  1. Click Add Comment - Click on "Add a Comment" at the bottom of the housekeeping tab

Add Comment Web Interface

  1. Modal Opens - A modal will open with the title "New Task Comment"
  2. Enter Comment - Type your comment in the comment box
  3. Add Comment - Click on "Add Comment" to save your comment

Comment Display​

After adding a comment:

  • Comment Visible - The comment will be displayed in the housekeeping tab
  • Multiple Comments - If more than 2 comments are added, a "View All" link will be displayed
  • View All Comments - Clicking "View All" will take you to the comment tab where you can see all comments for that task

Best Practices​

Effective Communication​

  • Clear Instructions - Provide clear, specific instructions in your comments
  • Timely Feedback - Add comments promptly when issues arise or clarification is needed
  • Professional Tone - Maintain a professional and helpful tone in all communications
  • Actionable Information - Include actionable information that helps housekeepers complete tasks

Comment Management​

  • Regular Review - Regularly review comments to ensure they're being addressed
  • Follow-up - Follow up on comments that require action or response
  • Organization - Keep comments organized and relevant to the specific task

Use Cases​

Common Comment Scenarios​

  • Special Instructions - Provide specific cleaning requirements or preferences
  • Issue Reporting - Report problems or concerns about room conditions
  • Priority Updates - Communicate changes in task priority or urgency
  • Quality Feedback - Provide feedback on completed work
  • Scheduling Information - Share scheduling updates or changes

Still Need Help?​

For additional assistance with adding comments to tasks: