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iQ-Worldlink Reservations

General

Check and Process Reservations - Enter a Timer Setting for how often the system should look for and pickup reservation files from the Trading Partner/GDS.

Custom Fields - Entering valid roomMaster Userfield 1 and 2 codes will use the entered codes for every reservation received from the Trading Partner/GDS. If the Trading Partner/GDS is sending valid and compatible Userfields in the correct location of an OTA/XML document, selecting the OTA Map options means the reservations received will use the userfields sent by the Trading Partner/GDS for the reservation.

Other Defaults (How rates are handled when processing reservations)

  • If a Rate Code is entered in the Rate Type field, all reservations being entered into the system will use this rate code.
  • If the Rate Type field is blank, and there is a Group Code, then the rate code from the Group Code will be used.
  • If the Rate Type field and Group Code rate code field are both blank, the system Default Rate Code will be used.

Use OTA Rate Plan - If the Trading Partner is sending valid roomMaster Rate Codes (which are compatible and named the same in roomMaster) and they are located in the <RoomRates><RoomRate><Rates><Rate> section of the OTA/XML document, you can check this box and the system will use these rate types instead of the above rate designations. If you are sending more than one rate code to the Trading Partner/GDS, this box MUST be checked.

Adjust Decimal Places - This option determines whether WorldLink reviews the decimal place in the reservation message. This is configured with the default specifications of the Trading Partner/GDS and should not be changed.

Other Options

Follow-Up - Select whether or not you want reservations being created in the system to be flagged with a Follow-Up flag.

Confirm Type - This option designates if and how WorldLink confirms receiving reservations from the Trading Partner/GDS. It is configured with the default specifications of the Trading Partner/GDS and should not be changed unless directed by an InnQuest Software representative.

Confirm Deposit - This option designates whether the property confirms processing a deposit using the credit card information on the reservation received from the Trading Partner/GDS. It is configured with the default specifications of the Trading Partner/GDS and should not be changed unless directed by an InnQuest Software representative.

T/A 2 (GDS) - If you want ALL reservations which are created under this configuration to attach to the same Travel Agent 2 (such as SynXis, InnLink, Genares, etc.), enter the Travel Agent Account number configured for the Trading Partner/GDS in roomMaster (Back Office > Travel Agent File). See Travel Agents for information on creating Travel Agent Accounts. If the Trading Partner/GDS This is used if you wish to reconcile with the GDS vendor each reservation. You should setup the proper commission amount as well. Click here for information on hiding the rates on sign in sheets for reservations with a Travel Agent 2 selected.

Direct Bill - If you want ALL reservations which are created under this configuration to attach to the same Direct Bill account (such as Expedia or a Direct Bill GDS), enter the City Ledger Direct Bill account number configured for the Trading Partner/GDS in roomMaster (Back Office > City Ledger/Company Master > Company Master). See City Ledger for information on creating City Ledger Direct Bill accounts. This value is not verified so you must verify the proper account number in roomMaster and that it has Direct Bill authority.

Guarantee Types

Guarantee Types - Enter valid roomMaster Hold Codes to be applied to reservations made through a specific configuration in WorldLink.

  • Guaranteed - Enter the Hold Code to use for any guaranteed reservations from the Trading Partner/GDS. For a configuration with a Trading Partner/GDS that guarantees reservations to a City Ledger Direct Bill account, in the Guaranteed field enter one of the Direct Bill Hold Codes. Make sure to enter the appropriate City Ledger Direct Bill account number for the Trading Partner/GDS in the Direct Bill field on the General tab.
  • Non-Guaranteed - Enter the Hold Code to use for any guaranteed reservations from the Trading Partner/GDS.
  • Deposit - Enter the Hold Code to use for any reservations from the Trading Partner/GDS that include a deposit.
  • Direct Bill - Enter the Hold Code to use for any reservations from the Trading Partner/GDS that include a roomMaster City Ledger Direct Bill account number.

Charge Deposit - Check this option to charge a deposit to every reservation received through this Trading Partner/GDS. This feature ONLY works if you have a credit card processing interface installed. There also has to be a credit card workstation license on the computer running WorldLink. The amount charged is determined by the Deposit Requirement setting for the rate code of the reservation received. If you do not have a credit card processing interface, the deposits can be posted manually. See Advance Deposits for more information. Make sure to select a Follow Up flag to easily locate reservations made from the Trading partner/GDS in roomMaster.

Special

Send Company Profiles - This option sends City Ledger Company Master information from roomMaster to the Trading Partner/GDS. The profile information is checked on the same timer setting as checking and processing reservations. Any changes made to the Company Name, Credit Hold status, Credit Limit, or Preferred Rates of a Company Master will trigger an update to the company profile to be sent to the trading Partner/GDS. It is configured with the default specifications of the Trading Partner/GDS and should not be changed unless directed by an InnQuest Software representative.

Reservations Outbound - This option is used for special Trading Partners who have agreed to a Full Two-Way interface of reservations, reservations entered in both systems are available to both systems. These options can only be set by an Authorized InnQuest Representative with a trading partner who is certified to handle these types of messages.

  • Include Arrangers - Include Company, Direct Bill and Travel Agent information
  • Include Notes - Include GDS, Desk and Housekeeping Notes
  • Include Credit Card - Include Credit Card Information
  • Include Inhouse Folios - Include reservation detail after checkin (Folios, Folio History)
  • Include Self Reservations - Include inbound reservations in the outbound message that originated from this same Configuration