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Printing Issues

If you are unable to print, please follow these steps:

  1. Turn the printer off and the back on.

  2. Make sure there is enough ink, paper and that the printer is online.

  3. Try printing using another application (such as Microsoft Word or Notepad). If you cannot print in either of these programs, the issue is not with roomMaster but most likely with your computer or printer. In this case, InnQuest Software support cannot help you. Contact your computer administrator or IT professional for assistance.

  4. If you are able to print in another application, make sure roomMaster is redirecting to the right printer. You can do this by selecting File > Print Setup. Select the Reset to Default option, then close, then exit roomMaster. Return back to roomMaster and try printing again.