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Gift Certificates

Gift Certificates are confirmations that have no Arrival or Departure Information that are held in the system until they are made into a reservation.

Creating a Gift Certificate Reservation

  1. Go to Reservations (F5) > Gift Certificate

  2. Enter the name and address information for the future reservation or the purchaser (which ever is known)

  3. Enter the Gift Certificate number (from your actual Gift Certificate) in the Reference Field

  4. Press Deposits, then Insert to post the method of payment for the gift certificate, such as Cash or Credit Card.

Gift Certificates remain as held reservations until they are used to create a new reservation.

Using a gift certificate

  1. Go to Reservations (F5) > locate the Gift Certificate on the By Last name or By Confirmation Number tabs.

Note: The Only Future Reservations options must be unchecked to display Gift Certificates.

  1. After selecting the confirmation, select the Reservation button at the top of the confirmation and then you will see the Gift Certificate change to a normal confirmation screen

  2. Enter the arrival and departure information, room type and rate and then use the confirmation as normal with an advance deposit.