Moving a Room

On the guest folio screen, select the Move Room button to move the guest from their current room one room to another vacant room. Use the Switch Room button on the Current Guest and Folios browse screen to "trade" rooms between two guests.

Once you select the Move Room button, a listing of available, vacant rooms is displayed. Select the appropriate room you wish to move the guest to. Next, roomMaster prompts for the status of the old room. If a guest moves from one room to another when they check in, chances are the old room status would be Vacant. If the guest moves to another room after being in the room for a couple of hours, it may be dirty or unavailable because something is wrong with the room.

Once the old room status is specified and you click on Ok, you are returned to the Folio Information screen. This will update the availability files if the guest moved to a room of another room type. Previous room and move information is available from the Options menu and then Special Properties.