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Credit Card Processing

InnQuest Software has teamed up with select vendors to provide e-payment solutions with roomMaster that allows merchants to process credit cards quickly, accurately and for the lowest cost possible.

InnQuest Software currently works with these vendors to handle integrated credit card processing:

  • roomMaster Payments - RMPayments/roomMaster Payments by ValPay (United States, Canada and Caribbean)

  • Shift4 - Dollars on the Net using "Transaction Gateway" (United States, Canada and Caribbean)

  • Windcave - using Host Initiated Transaction (HIT) and REST (Australia, UK, New Zealand, Fiji)

All sales questions and issues go through your local InnQuest Software office or reseller.

All support issues for a credit card transaction MUST go through your credit card solutions provider.

Resolving Problems/Support and Contact Information

Most issues can be resolved by trying the transaction at a later time or obtaining a manual authorization. Also, make sure your file server is up and running and the Credit Card Processing service is running on the file server. If you are unsure, and have issues, rebooting your file server should clear and reset all issues.