Refunds / Returns

To issue a refund of an item (or items), or accept the return of an item purchased on a previous day, in the Point of Sale Terminal Window, click on Other Functions and then click on Add Special Item or Return.

Next, enter the item number and the amount of the returned item and press the Return button. This will enter the item with a credit amount in the items ordered window.

Once the transaction is created, post a refund to the same form of payment used to purchase the item.