Employee Information
Primarily for restaurants or shops wishing to track individual employees, this feature allows you to set up authenticated employee access to the iQ-POS Terminal. Go to Maintenance > Employee Information.
General
Employee ID - Assign a login number/ID for the employee to access the iQ-POS terminal screen with. If using a touch screen environment, this ID should be numeric. If there is a keyboard, it can be numbers or letters, but numbers are more convenient for a speedy login.
Access Number - A password only the user should know. This ensures that only that user can login with their unique ID.
Name - Enter the name of the employee.
Display Name - Enter the name that will be displayed on the terminal window for this employee.
Other Fields - You can enter a Phone Number, Alternate Phone, Hire Date and three description lines for the employee.
Left Handed Display - Check if the employee is left-handed and the Terminal display will flip to make it easier to enter items without having to reach across the monitor.
Note: To change the Left/Right handed mode manually while in the POS terminal, press the F12 key.
Allow Reassignment of Line Items - Check this option to include the employee in the sales person lookup window when reassigning line items. Unchecked, the employee would not be able to have items assigned to them.
Inactive Employee - Check this box if the employee is no longer active. They will not be able to log in to the Terminal Window.
Learn Employee Badge - Click this option to swipe the employee badge assigned to this employee if you are using employee badges with a magnetic card reader. For more information about these cards, or to purchase these cards, contact InnQuest Software or your reseller. Cards are usually around $1.00 to $1.50 (US) per card and sold in packs of 50.
Security Options
Security Access - This designates the user as a Clerk, Supervisor or Manager. A Clerk can only recall their own checks. A Supervisor can recall checks done at the same iQ-POS Outlet, i.e. Bar, Restaurant, Gift Shop. A user set as a Manager or Supervisor can also recall closed checks, modify item prices, void items that have been printed (if using kitchen printers), and transfer checks between servers.
Can Void Dropped and Closed Items - Specifies that a user has void rights.
Do not open cash drawer - Disables the ability of this employee to open the cash drawer.
Can Apply Payments - Allows you to disable payment options for everyone but a server or a central cashier.
Employee Can Process Tips for another Employee (For Paying Out Tips) - If another employee is trying to declare their tips and hasn't collected enough cash to cover the Tip Amount, this employee has the ability to Declare Tips for that employee from their own drawer.
Employee Can Process Tips more than Cash Taken In (Overdraw for Tips) - If this employee hasn't collected enough cash to cover the Tip amount, the system will allow them to Declare their tips anyway, with an overdraw for tips.
Employee can void items after guest receipt is printed - Allows or denies this employee the ability to void items after the receipt has been printed. This prevents an employee from committing fraud by printing a guest receipt and collecting the money and then voiding the items in order.
Max number of printed receipts of same order: (0=Unlimited) - Limits the number of times this employee can reprint guest receipts for the same order to prevent reprinting the same receipt and pocketing the money on subsequent orders for the same item(s).
Other Functions
Disable Discount Items - Disables the ability of this employee to discount items.
Disable Transfer/Combine/Rename Checks - Disables the ability of this employee to transfer, combine or rename checks.
Disable Remove Taxes - Disables the ability of this employee to remove taxes from an order.
Disable add Special Items - Disables the ability of this employee to add Special Items to an order.
Disable Recall Closed Checks - Disables the ability of this employee to recall checks after they have been closed.
Tips
This screen records all Tips for this employee.