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Alternative Offers Display

Our booking engine displays alternative offers in case a traveler is searching for a stay where a certain room type or a bookable offer cannot be found.

Up to three alternative offers can be shown per room type.

Alternative offers are determined as follows:​

  • Bookable offers are searched within a 30-day window starting up to two weeks prior to the traveller's searched check-in date.
    • For alternative offers the system searches for offers with the same length-of stay, for shorter stays and for longer stays (max 3 nights longer than the original search)
  • The closest alternatives to the original check-in date are sorted first, searching for dates both after and before the original check-in date.
    • If there are alternative offers with the same time difference before and after the original check-in date, the sorting will favour the offers after the original check-in date.
  • If multiple alternate offers are found with the same time difference to the original check-in date, they are sorted so that those with lengths-of-stay closest to the original search are displayed first.

The three slots for alternative offers will be filled by

  • an alternative offer with the same day of the week for check-in and the same length of stay
    • For example, if the traveller searched for a Sat-Sat combination, the system will search for a different Sat-Sat combination.
  • an alternative offer with same length of stay but different check-in day
    • For example, if the traveller searched for a Fri-Fri combination, the system will search for e.g. a Sat-Sat combination
  • any other bookable offer that is as close as possible to the original query, based on the above search and sorting criteria.

Display options for alternative offers​

For the actual display of alternative offers 4 different modes are available:

  • Alternative Offers: Immediately bookable alternative options presented upfront, eliminating the need for a new search.
  • Alternative Dates: Display alternative bookable travel periods, triggering a new search upon selection.
  • "Fully Booked" Message: Clearly communicate room unavailability, while offering guests the option to reach out via email or phone.
  • Hide Room Type: For specific use cases, non-bookable rooms can be entirely hidden, catering to scenarios like company rates or event-based bookings.